Chief Product Officer, Founder
Responsible for creating and delivering on product strategy using roadmaps and related budget tools while leveraging the latest design, development, and marketing principles.
Designed and formalized Rubis’ product launch optimization platform; an innovation delivery framework that blends theory and tactics to arrive at product/market fit while managing for stakeholder budget expectations.
Recruited and managed a distributed team of creative designers and developers to deliver internal and external product deliverables ranging from mobile apps to intricate financial integrations.
Mitigated all client-engagement risks/issues with Executive and Vendor stakeholders to ensure that releases were not only shipped but delivered business value.
Accountable for negotiating and managing internal and external financial budgets and legal contracts related to engagements.
Led customer discovery, concept design, beta marketing campaign and private paid beta of StepBet.com resulting in Board approval to seek a new round of investment and the platform creation for DietBet, RunBet, and SweatBet.
Shipped an Augmented Reality dating prototype for market validation which included, brand kit, marketing strategy, advertising campaigns and Investor pitch strategy with a 5-year financial plan.
Built the prototype for a mobile-first “editorialized eCommerce” platform with iOS and Android mobile applications, including integrations with Publishers and Brands.
Evaluated and sourced marketing automation vendors to deliver innovative client-facing product/service marketing initiatives.
Managed Client’s portfolio of ad-tech marketing, creative design and development initiatives that reduced costs by 60% and increased recurring conversion of 10-12%.
Managing Director, Product Management
Led digital product development agency in Client acquisition, product strategy, product design, development and release for 8 new products.
Educated Executive stakeholders on Product Management's strategic point of view (human-centered design) to ensure a foundation for shipping products that excel in the market.
Performed competitive market analysis in order to recommend value creation opportunities for Prospects and Clients which improved conversion and engagement.
Improved profitability and “shipability” by leading product design initiatives that optimized product backlogs, facilitated revenue growth of +25% and improved Client satisfaction.
Recruited and mentored a team of Product Managers which included delivering on-going “Product Experts” classes to teach unique characteristics of outsourced product management.
Let adoption of Agile principles and SCRUM framework for approximately ~75 Design and Engineering team members operating across 3-4 offices.
Sr. Product Manager
Led product strategy and roadmap for the Strategic Alliances business unit with the goal of growing Gap Global Partnership Network, achieving revenue targets and enhancing user experience.
Delivered on-time development services for Merchant Teams in order to align with seasonal market events in which Partners submitted purchase orders.
eCommerce | Global Product Management | Marketplace
Senior Product Manager
Responsible for translating new retail business strategies into product strategies, roadmaps and product specifications that deliver against financial goals.
Enabled accuracy and profitability of the company by overhauling the flash-sale inventory management platform.
Led Operations, Marketing, Engineering and Customer Service teams in identifying product opportunities for customer engagement and conversion.
Managed cross-functional stakeholder expectations related to the development of ideel eCommerce platform and business model.
Responsible for solution definition, requirement gathering and business process analysis (Agile) to define features and tools related to retail inventory management.
Delivered operational products to satisfy niche flash-sale business needs while balancing the Product Backlog against overarching business strategy.
Product Expert of inventory management system; ensured accurate delivery of functional releases while also filling knowledge gaps across the organization.
eCommerce | Flash Sale | Dynamic Inventory Management
Product Designer, Founder
Conceived and designed a B2B2C fitness training platform to facilitate the relationship between Coaches/Personal trainers and their Clients.
Learned Ruby on Rails and developed the platform.
Product Design & Development | SaaS | Healthcare
Senior Project Manager
Elance sold a global SaaS solution to global Fortune 100 companies which manage indirect spend categories such as contingent workforce procurement.
Led multiple design and deployments of Service & Procurement Management System (SPM), reporting directly to internal and external Executive leadership.
Global platform deployment lead ensuring delivery of regional product implementations in US, UK, Europe, South America and Asia. Prior to this project SPM had only been deployed in US and Canada.
Developed a scalable global product deployment strategy that balanced client requirements, product capabilities, and partner expertise that accelerated implementation and unlocked additional Client sales.
Responsible for Product Localization Development in 9 languages, as well as local labor and tax laws. Primary collaboration consisted of ensuring SPM Engineering integrated Client requirements with the global product roadmap.
Managed multiple annual program budgets between $800-$2.3M while maintaining a minimum of 30% margin.
SaaS | Platform | Enterprise eCommerce
Natfusion Infotech China
Product Manager, Co-Founder
Natfusion was the sole IT solutions provider for approximately 15 foreign owned businesses including Fleishman Hillard (China) an international public relations and marketing firm.
Designed and developed N-Fusion, a SaaS marketing collaboration suite which provided Clients with a bilingual platform for use in and outside of China.
Redesigned and developed Vianat, a bilingual Content Management System for intranet, extranet and public websites. It was actively in use by 25 customers and enabled non-technical users a simple web publishing solution.
Led requirements gathering and solution definition for multiple custom web based software products.
SaaS | CMS | Application Development | Software Development
DoubleBridge is a global software development outsourcing firm that specializes in Finance, Life Sciences, Pharmaceuticals and Healthcare software development.
Defined quality assurance testing plans for iPharma a pharmaceutical clinical trial application that managed trial protocols.
Responsible for leading Beijing development team through multiple pre-production builds of a proprietary financial platform for use in North America.
Managed design analysis for the development of a Human Resources Management system.
Software Development | Outsource Development | Offshore Development
Master of Science, Technology Management
University of California Berkeley Extension
Marketing & Organizational Development
Bachelor of Arts, International Relations
Beijing Foreign Studies University